How to make an appointment with a GP
Accessing routine appointments with a GP at the practice is not possible at this time.
This situation is untenable for our 15,600 patients. The GP Partners wish to ensure that our patients are able to access safe & timely healthcare for Urgent and Non Urgent (Routine) conditions.
All requests to see a GP will be managed by clinical telephone triage.
Priority will be given to clinical need.
Please TELEPHONE Only - Monday to Friday on a day that is convenient for you.
- Telephone Before 12noon for Urgent or Routine conditions - You will be added to the list to be triaged by a clinician. When the Clinician calls you they will determine a suitable course of action, which may include offering you an appointment on the day or a future date. This will enable you to make any arrangements necessary for your appointment. Including for example; transport.
- At times of HIGH DEMAND the GP Partners may determine that the practice has reached "safe capacity" before 12:00 noon. This means that only "Acute Medical Emergencies" will continue to be added to the list for a GP callback the same day. Callers with routine conditions will be asked to call back on the following day.
- Telephone After 12noon for Urgent/Acute Medical Healthcare Emergency (conditions which cannot wait until the following day). You will be added to the triage list. The Clinician will determine a suitable course of action.
Please make yourself available to answer a callback from the Clinician at any time. We are not able to specify a time for the call.
In order that the Clinician who is calling you can prioritise the calls you will be asked to provide some information as to why you need to see the GP and confirm an up to date contact number.
We regret that we are unable to offer GP Online appointment bookings as a result of these arrangements.
How to make an appointment with a Nurse
Appointments with our Nursing Team can be booked via our reception team. There are pre-bookable morning and afternoon appointments for nursing services which include; dressings, injections, blood letting, advice, health screening and chronic disease management clinics.