How to Request an Appointment
You can request an appointment in the following ways:
Appointments during Coronavirus
Accessing routine appointments with a GP at the practice within a reasonable time frame is not possible at this time during the pandemic.
This situation is untenable for our 15,600 patients. The GP partners wish to ensure that our patients are able to access safe and timely healthcare for urgent and non urgent (routine) conditions.
All requests to see a GP will be managed by clinical telephone triage. Priority will be given to clinical need.
- Please contact us via the methods above before 12:00 for urgent or routine appointments – You will be added to the list to be triaged by a clinician. When the clinician calls you, they will determine a suitable course of action, which may include offering you an appointment on the day or a future date. This will enable you to make any arrangements necessary for your appointment. Including, for example, transport.
- Please contact us after 12:00 for urgent/acute medical healthcare emergency (conditions which cannot wait until the following day) – You will then be added to the triage list. The clinician will determine a suitable course of action.
Please make yourself available to answer a callback from the clinician at any time. We are not able to specify a time for the call.
In order that the clinician who is calling you can prioritise the calls, you will be asked to provide some information as to why you need to see the GP and confirm an up to date contact number. You can keep us updated with this information by using our online Change of Personal Details form.
We regret that we are unable to offer GP online appointment bookings as a result of these arrangements.
How to Make an Appointment With a Nurse
There are pre-bookable morning and afternoon appointments for nursing services which include dressings, injections, blood letting, advice, health screening and chronic disease management clinics, which can be made by telephone.
Cancelling an Appointment
If you are unable to keep your appointment, please let us know as soon as possible as appointments are in great demand and another patient could be seen in your place.
To cancel, you can: